FAQ

Stak Maker (also written Stakmaker; registered trade name Stakmaker Online Shop) is a small fabrication studio in Makati City, Metro Manila. We 3D print, laser cut and engrave, and cut vinyl for people, events and businesses across the Philippines. About the studio.

Makati City, Metro Manila. We are a workshop, not a walk-in store: pickup is free, by appointment, and we ship nationwide by J&T Express and LBC. See Shipping & pickup.

Custom 3D prints, laser-cut and engraved acrylic, vinyl decals and stickers, personalized gifts, NFC keychains, acrylic blanks, and souvenirs and giveaways for events and companies. See giveaway ideas.

Custom 3D printing and laser jobs start at ₱150; vinyl and sticker jobs at ₱120. Shop examples: name keychain from ₱70, NFC smart keychain from ₱350, engraved paddle brush ₱120. We confirm the exact price before you pay. Get an estimate.

Stak Maker is run by Stakmaker Online Shop, a sole proprietorship in Makati City. We issue official receipts, take card and e-wallet payments through PayMongo, a licensed payment provider, and refund in full if we can’t make your order. Our business details.

Upload your file for an estimate in seconds. Our maker checks your file and confirms the exact price before you pay. Flagged files get a confirmed price first. Shop items have fixed prices. Get an estimate.

Yes. Personalizable products open a studio with a live preview. We make it exactly as you type it. If something looks off, we’ll message you before production. Personalize a gift.

Ready-made items ship in 1-2 business days. Personalized and made-to-order items are made in 2-4 business days. Then courier transit, which depends on your area. See delivery times by area.

Yes. Open the past order in your account and order it again. We keep Make Lab files for 90 days, so you don’t need to upload again. My account.

A keychain with a small chip. Tap it on a phone and it opens your link: Facebook, Instagram, portfolio or GCash QR. No app needed, and you can change the link later. See the NFC keychain.

Yes, we run both. The website has the personalize studio and the Make Lab. Our Shopee store is there if you prefer Shopee vouchers and coins. Stak Maker on Shopee.

Maya, QR Ph and ShopeePay, all through PayMongo’s secure checkout. Returns & refunds.

Not on this website. Most items are made to order, so we take payment first. Prefer Shopee’s payment options? Our ready-made items are on our Shopee store.

Yes. You pay on PayMongo, a licensed payment provider, so we never see your card or e-wallet login. If we can’t make your order, we refund you in full. Terms.

₱120 in Metro Manila, ₱180 for the rest of Luzon, ₱220 for Visayas and Mindanao. Orders over ₱1,500 ship free. We use J&T Express and LBC, with tracking. See delivery times by area.

Yes. Choose “Free pickup — Makati” at checkout. Pickup is in Makati City by appointment. We’ll message you when it’s ready to set a time and share the address. Contact us.

Yes: debut, wedding and christening souvenirs, class batches, company giveaways and brand merch, and every piece can carry its own name. Tell us the occasion, quantity and date. See Souvenirs & giveaways.

Yes, under our registered name, Stakmaker Online Shop. Send us the company name and address to put on it. Message us.

For large custom or bulk orders, we can start on a downpayment, with the balance due before delivery or pickup. Smaller orders are paid in full at checkout. See Souvenirs & giveaways.

Yes. Online banking is on our checkout. For a bank transfer or PO, we send a payment link or details for the agreed amount. Message us.

3D printing: STL, OBJ, 3MF, STEP. Laser and vinyl: SVG, DXF, PDF, AI. PNG or JPG work for engraving and printed stickers. Vector files give the cleanest cuts. See how to prepare your file.

PLA and ABS for 3D printing, including multicolour. Clear, black and gold mirror acrylic for laser work; wood, MDF and other colours on request. Plus vinyl decals, printed stickers and NFC keychains. Ask about a material.

Download right away, and find files anytime in your account. Personal use only unless stated. Downloads aren’t refundable, but we’ll fix or replace a broken file. My account.

Wipe acrylic with a microfiber cloth and mild soapy water; skip alcohol and glass cleaner. Keep PLA away from heat: no hot dashboards, dishwashers or microwaves. PLA or ABS?

Send photos or a video within 7 days of delivery and we’ll replace, fix or refund it. Personalized items can’t be returned for a change of mind. See Returns & refunds.